Terms and Conditions
We are committed to respecting the privacy and security of all users and visitors to rowlandspharmacy.ie This policy sets out the basis for which information collected about you by us (rowlandspharmacy.ie) (Rowlands Pharmacy)
This policy sets out how information about you is collected and used by rowlandspharmacy.ie strictly in accordance with all current data protection laws, including the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations 2011.
The personal data you share with us will only be used for the specified purposes documented below and will never be shared with any third party.
Information We Collect About You
When you use the rowlandspharmacy.ie website for browsing or purchasing, engage with Rowlands Pharmacy on Social Media, participate in competitions or contact our customer care team, we may collect and process the following personal information about you:
*** Information that you submit at time of registering to use our site, using guest checkout, shopping online or instore, subscribing to any marketing material, contacting our customer care team or entering a competition.
*** Information collected may include name, billing and delivery addresses, email address and contact number. This information will be used to help to answer your queries, to process your order or to allow you to participate in competitions or to send your marketing material which we think is relevant or interesting to you.
*** Details of your visits to our site including, but not limited to, traffic data, location data, blogs and other communication data. We will also use your Internet Protocol (IP address) to collect traffic data. We will not use your IP address to identify you personally. This information may be used to present the website in the most effective manner for your browser or to administer the website and improve our services to you.
*** If you sign into our website, using Facebook or Google, you are granting permission to these third party sites to share user details such as name, email address, gender, date of birth or location to enable you to sign in to rowlandspharmacy.ie.
*** Engaging with Rowlands Pharmacy content including 'likes', 'retweets', 'reposts', 'shares', may allow us to interact with you or access your accounts on social media. It may also involve you submitting a photo or video of you. We would encourage you to check the terms and conditions of the social media providers.
The nature of how we process your personal information will differ depending on purpose. If you have subscribed to marketing updates, your personal data can be withdrawn at any stage. Where you have shopped online, your data will be used to process your order. We will only pass on your personal information to third parties to facilitate delivery of your order (ie. name, address and contact number to our distribution carrier).
We share personal information with four separate third parties in order to complete your transaction:
Our eCommerce Platform Provider: We pass along information so that they may process card transactions, screen for fraud, and conduct other activities integral to running a website. In addressing fraud prevention, we may disclose your address details to them to check against various Fraud Prevention Schemes.
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
We take all steps necessary to ensure that information we collect is kept secure, confidential and stored on servers, hidden behind firewalls and always password protected.
We use the latest in Secure Server Technology (SSL) to protect your data to the highest standards.
Data that we collect from you may be stored in Rowlands Pharmacy. Please be assured that it will only processed by staff operating for rowlandspharmacy.ie or one of our trusted suppliers for processing your payment details or fulfilling your order. By submitting your data online or in store, you are agreeing to this transfer, storing or processing of your personal details.
You have the option to save your credit or debit card details once your order has been processed to make future orders easier. However you will need to enter your card’s 3 digit security code for every transaction for security purposes. It is your responsibility to keep all passwords associated with rowlandspharmacy.ie confidential and secure. We will never email or telephone you to ask for your security information or log on details.
You have the right:
* Access the personal information we hold about you at any time.
* Request that Rowlands Pharmacy change or update out of date personal information which we hold about you.
* Have personal data we hold about you, deleted from all of our systems.
* Receive a copy for personal data which we hold about you transmitted to another party.
* Restrict the processing of any or all of your personal data.
In order to comply with EU legislation, we have listed each of the main categories of cookies below. The cookies in use are:
Strictly Necessary Cookies: These cookies are necessary to enable the site's basic operation. No prior consent is required for these. These cookies are essential to the operation of our online store. If you disable these cookies, you will not be able to buy items online.
Performance Cookies: These cookies collect visitor information such as browser usage, pages visited and error messages received. The data collected by these cookies is anonymous and aggregated. This information is used to help us to diagnose problems and to fix any issues we find. It helps us improve our website for you.
Functionality Cookies: Functionality cookies remember choices that you make. These choices could include changing the text size or the language in use on the website. Collecting this data means you won't need to select this information again. We will remember your preferences.
Third Party Cookies: When you use rowlandspharmacy.ie, you may notice some cookies that aren't directly from Rowlands Pharmacy. For example, pages that contain content from websites like YouTube or Facebook may send cookies from these websites when you view that content. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.